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| Avilable Positions: |
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| Telecalling Operator | Job Code SM/T151 |
| Job Description: |
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| Location: (Full time; New Delhi, Bengaluru) |
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| Requirements of the position: |
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 Minimum Bachelor Degree any stream (Fresher / Experienced) |
| Communications, English and/or Computers (desired not compulsory) |
| Fluency with general desktop productivity software |
| Very strong verbal communication skills and at least average writing skills |
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| Essential Functions/Responsibilities (include but not limited to): |
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| Attending to all customer calls and offering assistance |
| Responsible for achieving daily and monthly collection target for the region |
| Maintaining various reports related to Sales and accounts |
| In case call needs to be escalated, noting details and forwarding it to Head Office |
| Coordinating with various functional heads |
| Calling up members and explaining the benefits of Soulmatematrimony.com product and services |
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| Customer Relations Officer | Job Code SM/CR111 |
| Job Description: |
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| Location: (Full time; New Delhi) |
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| Requirements of the position: |
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| Bachelor Degree - Communications, English and/or Computers |
| Fluency with general desktop productivity software |
| Familiarity with web technology and comfortable with the Internet |
| Very strong writing & communication skills |
| Extremely detail oriented and ability to organize |
| Problem-solving, innovation skills and creativity are a must |
| Familiar with effective objection handling |
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